. We do our best to dispatch all orders from our UK Warehouse within 24 hours (Monday to Friday). The below transit times are estimates provided by the courier companies. We monitor the performance of the couriers closely and the vast majority of ord

How long will my order take to arrive?

Depending on where you live you may need to pay additional duty and taxes. All orders are shipped from our UK warehouse. Orders to USA will only need to pay taxes if the order is over $800. For Australia and New Zealand, the threshold is $1000. Order

Depending on where you live you may need to pay additional duty and taxes.All orders are shipped from our UK warehouse.Orders to USA will only need to pay taxes if the order is over $800. For Australia and New Zealand, the threshold is $1000.Orders to Canada will have duty and taxes includes and are shipped duty paid&#xA0;Orders to European countries will need to pay duty and tax if your order is over 150eu

Will I have to pay extra duty & taxes on my order if it's coming from the UK?

Our opening hours are: 
Monday - Friday 
8.30am- 5.30pm UK
9:30am- 6.30pm CET

We aim to answer all emails and messages in under 1 working day

If you'd prefer to talk on the phone please call +44 1202 125475 and leave your name, number and your order number if you have it and a member of the team will call you back as quickly as possible.

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My Jacket has a high breathability rating but I still got wet inside  - why?

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What's the difference between Reflect360 and Reflect360+?

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Wie lange dauert es, bis ich meine Rückerstattung erhalte?

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