Accidents and Repairs for Your Proviz GarmentsUpdated 6 days ago
Accidents happen, and a rip, tear or broken zip doesn't have to mean the end of your favourite kit. We don't offer a repair service ourselves, but here are our recommendations to help give your garment a longer life.
Quick fixes for small tears
For small rips and tears, we recommend Tenacious Tape, which you can pick up from most good outdoor shops and online. It comes in a clear version, which is ideal for our reflective garments as it won't get in the way of the reflective finish, and it's waterproof and hard-wearing.
How to repair a small tear
1. Clean and dry the area around the tear
2. Lay the item out flat on a hard surface and smooth it out
3. Line up the edges of the tear as closely as you can
4. Measure how much tape you need, leaving around 2.5cm of extra tape around the tear where possible
5. Cut the tape to size and round off the corners with scissors, as this stops it catching and peeling up
6. Peel off the backing and place the tape over the tear, pressing from the middle outwards to smooth the fabric and get rid of any air bubbles
7. Leave it for 24 hours to let the adhesive fully set. After that, your kit is ready to wear again and water-resistant
Bigger repairs in the UK
For anything more than a small tear, we highly recommend Lancashire Sports Repairs. They work online, so you just send your garment to them and they'll send it back once the repair's done. They can help with things like:
- Taped seams
- Stitching and sewing
- Zip repairs, including main zips and pockets
- Other general wear and tear
Bigger repairs outside the UK
We don't currently have a recommended repair partner outside the UK, so we'd suggest getting in touch with a local specialist in sportswear or technical outdoor clothing, as they'll be best placed to advise you.
Think it might be a manufacturing fault?
If you think the damage might be down to a manufacturing fault rather than an accident, please get in touch with us before carrying out any repairs, as repairing it yourself first could affect your claim. Email [email protected] with your order number, a description of the problem and some photos, and our team will take a look.
As a general guide, manufacturing faults usually show up when an item is first bought or soon after it's first used, whereas damage that happens over time is more likely to be general wear and tear.