How do I return an item?Updated 9 days ago
If it wasn't love at first sight thats ok! We've made it easy for you to return your items unworn within 30 days of receiving them. We've implemented a new system to make returning your items straightforward.
We dont offer exchanges at the moment but we are working on this and will be introducing exchanges in the near future.
To arrange your return click here
If you are having a technical issue with your return please email the team to let us know and we will come back as quickly as possible to help you;
Return Timeframes
Once a return has been delivered at our warehouse and checked in by the team your refund will automatically be processed and you will receive an email confirming this. We aim to get everything checked in within 24 hours of your item being received but this can tke a little longer during busier periods.
If you believe you have received a faulty or incorrect item please click here with details of the fault before you return your item, as you may be entitled to a free return.